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Understanding and involving the customer has more influence on a project’s success that all the other factors put together, and that’s why we made this the Number One principle of NIATx.
The following Promising Practices made our Top Five list for number of page views.
Attending a NIATx Change Leader Academy equipped the Milwaukee County Delinquency and Court Services Division (DCSD) with new tools and a new perspective on how to deliver services with a customer focus.
A new study will test if A-CHESS combined with medication-assisted treatment improves outcomes for people with opioid use disorders.
There is much to be learned from the successes of businesses in other industries, and there is no reason that the practices that work for them cannot be creatively reshaped to allow your organization to be more successful.
Bobbi Douglas, MSSA, LICDC, Executive Director of OneEighty in Wooster, Ohio was among the first addiction treatment professionals to use NIATx tools and techniques to improve access to and retention in treatment.
We’ve been working on a new resource for the NIATx website: The NIATx Buprenorphine Implementation Toolkit Research and Information Library.
Change is easy! Since 2003, NIATx has been helping organizations make small changes that yield big rewards: shorter wait times, fewer no-shows, increased admissions—and a better bottom line!
In the NIATx model, change teams use four main tools to guide their improvement projects.
Creating new products and services was the focus of the BHBusiness Innovator’s Network, a NIATx pilot project conducted from March-August 2016.
NIATx Principle 4, “Get ideas from outside the organization or field,” helped the change team from Addiction Services in Dayton, Ohio, think about how they’d like to set up a medication-assisted treatment (MAT) program with Suboxone®.
The Gathering Place is a non-profit Recovery Center for adults with mental illness and co-occurring disorders located in Green Bay, Wisconsin.
Since 2003, NIATx has worked to help behavioral health organizations increase patient access to and retention in treatment. Along the way, we’ve also hosted national projects to facilitate the use of evidence-based practices, such as medication-assisted treatment (MAT), for substance use disorders.
Using NIATx tools and promising practices for the past decade has helped the Mid Coast Hospital’s Addiction Resource Center (ARC) in Brunswick, Maine, reduce overdose deaths, treat more clients, and increase efficiency overall, says Eric Haram, director of outpatient behavioral health.
Addiction CHESS (A-CHESS) is a smartphone application for preventing relapse among people leaving treatment for alcohol or other drug dependence. The app was developed by the Center for Health Enhancement Systems Studies, the UW-Madison based research center that also houses NIATx.
When JoAnn Geiger, Behavioral Health and Clinic Manager for the Juneau County Department of Human Services in Mauston, Wisconsin, was assembling her 2016 change team for the NIATx Wisconsin Mental Health Collaborative, she invited members of her county’s law enforcement agencies.
The Center for Health Enhancement Systems Studies has been awarded a five-year grant from the National Institute on Drug Abuse to increase the number of physicians certified to prescribe buprenorphine.
“The walk-through reinforced our commitment to providing quick access to care for people who are experiencing persistent mental health symptoms,” says Lisa.
Laura says that attending the two-day workshop opened her eyes to the many ways the NIATx process could help her organization, especially since the CCS division recently expanded its service area to include neighboring Lafayette County.
In the NIATx model of process improvement, change teams use rapid-cycle testing to test and measure one small change at a time.
Mark Zehner, formerly an Associate Researcher at the Center for Health Enhancement Systems Studies (CHESS), has accepted a new position at the University of Wisconsin Center for Tobacco Research and Intervention (UW-CTRI).
NIATx coaches Lynn Madden and Scott Farnum have been teaching the NIATx model to behavioral health and human services professionals in the U.S. for more than a decade. And since 2014, they’ve taken NIATx across the globe, coaching NIATx change teams in Ukraine.
Future change leaders from both coasts and states in between met in Madison to learn the NIATx model and pick their first change projects at the recent NIATx Change Leader Academy.
“Early indicators suggest that the NIATx approach, with some modification, translates well to primary care,” says Andrew Quanbeck, Associate Scientist at the Center for Health Enhancement Systems Studies.
Todd Molfenter, Senior Scientist at the Center for Health Enhancement System Studies (CHESS) and NIATx Deputy Director will lead a five-year NIDA grant to increase physician capacity to prescribe buprenorphine for opioid misuse disorders.
Complete a change project and earn certification as a NIATx Change Leader!
The National Council on Problem Gambling (NCPG) sponsors Problem Gambling Awareness Month each year to increase awareness of problem gambling.
If your change team is losing interest and energy, get back on track with these strategies from the NIATx Process Improvement Toolbox.
Participating in a NIATx project helped the Change Team boost continuation from detox to continuing care to 63% by fall 2015.
The NIATx Wisconsin Mental Health Collaborative, first launched in 2010, will continue in 2016 with renewed funding from the Wisconsin Division of Mental Health and Substance Abuse Services.
People in the criminal justice system often have a hard time making a successful re-entry to their communities. And those in need of substance abuse treatment face additional barriers in gaining access to the treatment services they need.
The customer experience is the foundation of the NIATx model, which was originally created to help addiction treatment agencies improve access to and retention in treatment.
Kim Johnson, NIATx Co-Deputy Director, has accepted a new position as Director of the Center for Substance Abuse Treatment within the Substance Abuse and Mental Health Services Administration.
NIATx coach Mat Roosa is guiding members of SAMHSA’s BHBusiness Implementers Network on a variety of projects. Says Mat, “A key goal of the Implementers Network is to help participants stay on course with their projects in a busy and changing environment.”
Choose from one of three learning formats: Join a learning network, take a course at your own pace, or get individual coaching.
If you plunge into a change project without first defining your aim, you and your team are likely to flounder.
In 2015, we featured stories about organizations new to NIATx, as well as some that have been with NIATx since its beginnings. Here’s a recap of some of our top stories.
Creative thinking is integral to the NIATx model, and we encourage you to think outside the box when brainstorming changes to test.
Mobile apps like Addiction-CHESS (A-CHESS) show promise for helping people with a substance use disorder maintain their recovery.
Collecting data is an essential part of the NIATx model, as it allows you to measure whether or not your improvement efforts are working.
The Addiction Health Services Research (AHSR) Conference, hosted this year by the Pacific Southwest ATTC Center and UCLA Integrated Substance Abuse Programs, brings addiction researchers, clinicians, treatment providers, and policy makers together to present their latest findings.
A new research study funded by the National Institute on Drug Abuse will address a longstanding and vexing problem in in behavioral health care: Access to integrated services for persons with co-occurring substance use and mental health disorders.
The NIATx model is being used successfully to improve systems and treatment outcomes in diverse settings, including the criminal justice system.
Arapahoe House began in 1975 as a community effort launched by the Arapahoe County Colorado League of Women Voters.
Can a smartphone app reduce relapse and increase medication adherence among latinos with mental health and substance abuse disorders?
Technology offers new ways to provide substance use disorder treatment and recovery services.
The NIATx Ohio Buprenorphine Implementation Study is examining ways to increase use of buprenorphine in Ohio.
SAMHSA’s Recovery Month highlights individuals who have reclaimed their lives and are living happy and healthy lives in long-term recovery and also honors the prevention, treatment, and recovery service providers who make recovery possible.
A recent exchange project with a Russian agency is working on translating and tailoring Addiction CHESS (A-CHESS) for Russian women with substance use disorders.
The Center for Health Enhancement Systems Studies (CHESS) has received a grant from the National Institute on Drug Abuse to test combining medication-assisted treatment (MAT) with the A-CHESS mobile health system.
National Recovery Month spreads the positive message that behavioral health is essential to overall health, prevention works, treatment is effective, and people can and do recover.
In 2011, Spectrum began negotiations to offer primary care services at the Lincoln St. Clinic through a partnership with the neighboring Edward M. Kennedy Community Health Center (EMK) clinic.
The primary care clinic opened in spring 2012 with the capacity to serve 6-8 primary care clients weekly. Today, the clinic offers 14-16 primary care appointments weekly, serving 12 clients.
Mobile phone technology has been one of the most influential technological advances in world history.
“KRCC was very fortunate to be selected as a grantee in the original NIATx demonstration project back in 2003,” says Mike. “Our main motivation for applying for the grant was to find a tried and true method to address systems problems and make lasting changes. There’s no question that our growth is due to using NIATx and improving our new programs as they grew.”
What’s great about rapid-cycle testing is it keeps change projects short and to the point. A change team can test an improvement and decide whether it’s working or not within just a couple of weeks.
Our research team at NIATX was very interested in the paper by Fields, Knudsen, and Roman on implementation of NIATx processes in substance use disorder treatment centers. (Implementation of Network for the Improvement of Addiction Treatment (NIATx) Substance Use Disorder Treatment Centers, Journal of Behavioral Health Services Research, May 2015.) A summary of the article is available in the NIDA Clinical Trials Network (CTN) Dissemination Library.
NIATx is pleased to announce that we’ve signed on as a partner organization for UNITE to Face Addiction: a grassroots advocacy effort to increase awareness of addiction as a preventable, treatable condition, and that people can and do get well.
Mat got started with NIATx back in 2005 when he was part of a change team at Central New York Services (CNYS) in Syracuse.
A growing body of research that shows better patient outcomes from integrated healthcare services and changes in health care policy are making integrating SUD and health care services a top priority for the addiction treatment field.
A NIATx project conducted from February 2013 to June 2014 investigated the adoption of telemedicine services among purchasers of addiction treatment in five states and one county
IMPACT is a service agency based in Milwaukee that helps people gain access to health and social services.
The behavioral healthcare field lost a great leader with the sudden passing of Mike Boyle on May 7. As CEO and president of Fayette Companies in Peoria, Illinois, Boyle was among the first addiction treatment leaders in the nation to test the NIATx model.
Innovative research will focus on improving EBP implementation
NIATx believes that creating strategic partnerships is becoming an integral part of addiction treatment and recovery processes.
A recent study investigated the characteristics of organizations that use the NIATx process improvement model.
The NIATx Ohio Buprenorphine Implementation Study, launched in fall 2012, is testing ways to increase use of buprenorphine using NIATx tools and techniques.
NIATx has been wised as a systems change model to promote changes at the
regulatory, payer, and network levels.
A new white paper from the ATTC highlights the NIATx model in integrating
substance use treatment and other health care.
What is the current status of adoption of MAT within US treatment organizations, and do those barriers persist?
Mike Boyle, Senior Innovation Officer for NIATx and former CEO of Fayette Companies in Peoria, IL, shares findings from recent studies.
First Step Home is a treatment program for women in recovery and their children in Cincinnati. NIATx change projects over the last few years have resulted in dramatic improvements in show rates, continuation, and retention.
Robert Lathers, LMSW, is Chief Executive Officer of Ionia County Community Mental Health in Ionia, Michigan. Lathers has 30 years of experience as a non-profit administrator and also teaches a graduate level course in non-profit management at Grand Valley State University Graduate School of Social Work.
Based in Lawrenceburg, Indiana, Community Mental Health Center (CMHC) operates 20 facilities, including five outpatient sites, in five counties (covering 1400 square miles) in southeastern Indiana.
One of the most popular features of the NIATx website is our section on Promising Practices: more than 70 step-by-step strategies for improving your organization’s business practices.
What's it like to be a customer of your organization? NIATx coaches share their favorite walk-through stories.
“Results were immediate—enrollments began increasing right away”
The purpose of the NIATx Change Leader Academy (CLA) has remained constant over the years: to teach the basics of the NIATx model in a format that attendees can apply in their work settings as soon as they get back to their offices.
Prairie Ridge was one of the first organizations in the country to implement the NIATx model. Executive Director Jay Hansen describes how NIATx continues as part of the agency's organizational culture.
NIATx is pleased to announce our spring 2015 Change Leader Academy, scheduled for March 24-25, 2015, at The Pyle Center in Madison, WI.
The Substance Abuse and Mental Health Services Administration (SAMHSA) offers BHBusiness Plus to help behavioral health organizations succeed in the new health care environment. BHBusiness Learning Networks have been developed by the National Council for Behavioral Health, NIATx, and Advocates for Human Potential.
Carrie Arriete, Billing and Intake Coordinator for SETCADA, participated in BHbusiness Learning Network on Third-party Billing and Compliance. Offered by SAMHSA at no cost to participants, BHBusiness Learning Networks provide online training, peer networking, and guidance from expert coaches.
The Jackie Nitschke Center in Green Bay is named in honor of the wife of Green Bay Packers great Ray Nitschke. Jackie was one of the first public figures in the Green Bay area to speak openly about her problems with alcohol, inspiring other women to seek help.
Kindle Winner for September 2014: Molly Pellettiere,
Molly was randomly selected to win a Kindle Paperwhite for posting to the ATTC/NIATx Network of Practice website at least three times during the months of August, September, or October 2014.
The September 2014 episode, “Using New Technologies to Expand Treatment and Recovery Services” featured The Appalchian Technology Assisted Recovery Innovations and their use of A-CHESS.
Offering more topics and tools to take advantage of opportunities for coverage expansion, BHBusiness Plus is now accepting applications for February 2015 networks
NIATx and the ATTC Network launched a new website, The Network of Practice, in August 2014. The goal of the site is to create an online community where addiction treatment professionals can connect with each other and with researchers to discuss evidence-based practices.
It’s not too late to enroll in BHbusiness Plus online learning networks starting in October 2014! We’re extending the application deadline to September 5 – sign up now!
Jay Ford, an Assistant Scientist at the UW-Madison, recently changed his academic appointment from the Center for Health Enhancement Systems Studies (CHESS) to the Center for Health Systems Research and Analysis (CHSRA). Dr. Ford’s research applies health systems engineering principals and techniques to improve health care delivery systems across the healthcare continuum.
This dissemination and implementation project will test promising practices to increase continuation in care.
To celebrate the launch of the Network of Practice, we’re offering a special incentive: Post to the site at least three times during the month of August and you’ll be entered in a drawing to one of five Kindle Paperwhites! (We’ll announce the lucky winners in Septmeber.)
BHbusiness is a training program funded by SAMHSA that’s designed to help behavioral health executives and their teams make the necessary changes to survive and thrive in the new healthcare marketplace.
BHbusiness Plus Offers Customized Technical Assistance for Behavioral Health Providers Seeking to Expand Capacity and Leverage Healthcare Change. Program Helps Behavioral Health Leaders Make Change to Business Systems and Deliver Value to Bottom Line
In this free one-hour webinar, 5 states and one county participating in a NIATx-led project describe their efforts to plan and implement technology to support treatment and recovery.
The 2014 Innovation in Behavioral Healthcare Services Award (iAwards) recognize the achievements of participants in BHbusiness: Mastering Essential Business Operations. The winning organizations will receive an all-expense paid trip to the National Council for Behavioral Health Conference, May 5-7, 2014, in Washington, D.C.
The Medication Research Partnership (MRP), launched in 2011, is a five-year project testing the Advancing Recovery model that NIATx designed as a framework for implementing evidence-based practices such as medication-assisted treatment (MAT).
Register TODAY for the BHbusiness Eligibility and Enrollment Network
Larisa Traga uses the NIATx principle to improve services
A four-part series exploring treatment and implications of problem gambling's new classification in the DSM-5.
Larisa and Jodie both took the January challenge: Name the one NIATx principle that has more power to promote a successful improvement than all the other NIATx principles combined. Answer: To understand and involve the customer.
As Clinical Director at Smart Management, Jodie Bither supervises the clinical staff of its partner organization, Discovery House. With 18 opioid treatment programs in four states (Maine, Rhode Island, Pennsylvania, and Utah) Discovery House treats more than 12,500 patients each year.
One of SSTAR’s initial NIATx change projects project increased the daily census and created a financial surplus for an inpatient dual diagnosis program—for the first time in a decade.
In the first webinar in our four-part series, Dr. Peter Nathan of the University of Iowa gives an overview of problem gambling: diagnosis, epidemiology, and the new DSM-5 criteria.
Applications still being accepted for free training on essential business operations.
This year, some 30 million Americans will gain access to treatment for substance use and mental disorders, many for the first time. Are you ready to serve them? Let NIATx and its partners show you how to ensure that your clients get the coverage they’re eligible for- while protecting your bottom line.
A Spanish version of A-CHESS (Addiction Comprehensive Health Enhancement Support System), the smartphone application developed to provide support to people with substance use disorders, is now being tested in Boston.
NIATx200 was a large cluster-randomized trial of outpatient treatment clinics that studied the effectiveness of four different quality improvement strategies.
If one of your resolutions for 2014 is to try some effective new ways to tackle quality issues in your organization, visit the Promising Practices on the NIATx web site.
A free one-hour webinar on how technology and metrics can increase your agency’s efficiency and profitability while improving your quality of care!
BHBusiness Strategic Planning Learning Network helps increase visibility among new clients and new payers
Join NIATx at aXis and receive a special discounted registration rate.
The awards recognize the achievements of participants in BHBusiness: Mastering Essential Business Operations. Up to five winners will receive an all-expense paid trip to the National Council for Behavioral Health Conference, May 5-7, 2014, in Washington, D.C.
SAMHSA created BHBusiness: Mastering Essential Business Operations to help behavioral health treatment providers develop strong business operations and position their organizations for growth.
Shawano County is among the 21 Wisconsin counties that have participated in one or more rounds of the Wisconsin Mental Health Learning Collaborative
Reducing psychiatric hospital readmissions and improving services for consumers in the public mental health system is the goal of the Wisconsin Mental Health Learning Collaborative, now wrapping up its fourth year
Tom Savidge has served as CEO of PORT Human Services since it launched in 2003. The organization began with just 35 employees at one location in Greenville, North Carolina. Since then, the staff has grown to include 284 employees at 28 physical locations. During fiscal year 2012-2013 the organization served 18,958 unique clients from 36 of North Carolina’s 100 counties.
BHbusiness: Mastering Essential Business Operations (www.bhbusiness.org) still has spots available! The application deadline has been extended to December 16. Please note: Space is limited – apply as soon as possible to ensure acceptance into the program.
Free training from SAMHSA to help your organization survive and thrive in today's rapidly changing health care environment!
This organization is one of more than 20 providers from Indiana, Ohio, and Kentucky that participated in a BHBusiness: Mastering Essential Business Operations Learning Network: Third-party Billing and Compliance.
“What impressed me most about the two-day session in Madison was that I could use what I learned as soon as I got back to the office,” says Jason Varga, Special Projects Director at the Human Services Federation in Lincoln, Nebraska.
Bill LaBine, Director of the Jackie Nitschke Center in Green Bay, Wisconsin, was skeptical back in 2003 when JNC was selected to participate in Paths to Recovery. Funded by the Robert Wood Johnson Foundation, Paths to Recovery was the demonstration project that launched NIATx.
NIATx is pleased to announce two opportunities for you to attend a NIATx Change Leader Academy this fall!
NorthKey is one of more than 100 providers from Indiana, Ohio, and Kentucky that have joined a BHBusiness: Mastering Essential Business Operations Learning Network: Third-party Billing and Compliance Learning Network.
Providing comprehensive and affordable primary care for people living with addictions, who often suffer other chronic health conditions, is a top priority for many addiction treatment providers. One approach to integrating specialty care with primary care is to collaborate with a Federally Qualified Health Center (FQHC).
Got five minutes or less? Visit the NIATx YouTube Channel for some quick tips from NIATx coaches and change leaders.
A first-time attendee to the NIATx Summit and SAAS National Conference, Schantate liked that the workshops and Deep Dive Sessions included practical tips that she could apply immediately in her agency. Each workshop was “awesome in its own way,” says Schantate.
This year, NIATx celebrates a decade of bringing process improvement to the behavioral health field.
This fall (October 1–2), NIATx is offering a “special session” Change Leader Academy in Madison, Wisconsin, specifically for professionals from the criminal justice system: drug courts, offender re-entry programs, and promising practice programs.
It started with a group of innovative thinkers who got together in 2004 to envision a new system of effective addiction treatment.
Starting in September 2013, the NIATx E-news will offer a new feature: Process Improvement 101!
NIATx 200 was an 18-month clinical trial designed to evaluate the cost-effectiveness of field-tested process improvement strategies.
This year’s Summit will include workshops related to two new NIATx learning collaboratives that launched in June. Each four-month project is funded by SAMHSA through JBS International.
Plenary presentation by Dave Gustafson, Director of NIATx, and Chris Wilkins, Founder and President of the Loyola Recovery Foundation.
Nearly 800 organizations from 44 states are participating in the first round of learning networks in BHBusiness: Mastering Essential Business Operations.
It’s not too late to get the discounted rate on the 2013 NIATx Summit and SAAS National Conference, July 14-16, in San Diego! NIATx and SAAS have extended the discounted rate indefinitely to help offset the cost of attendance.
Learn more about Addiction CHESS (A-CHESS) the mobile phone application created to to help people maintain lasting recovery in this video from the Mid-Atlantic Node of the Clinical Trials Network.
The Wisconsin Mental Health Collaborative has been improving services for people in the state's public mental health system since 2010.
This NIDA funded study is testing ways to increase use of buprenorphine in Ohio, where opioid addiction has reached crisis proportions.
Attendees at the 2013 NIATx Summit and SAAS National Conference will learn how to innovate, integrate, and implement from a variety of speakers and workshops focused on technology in behavioral healthcare.
This year we're celebrating your innovative spirit with the theme of "Innovation, integration, implementation: the business of behavioral healthcare."
Courses on Enrollment and Eligibility, Contract Negotiations, and HIT now available
Plan to attend the spring 2013 NIATx Change Leader Academy—space still available for April 24-25 at the Pyle Center on University of Wisconsin-Madison Campus, Madison, Wisconsin.
Alcohol free weekend: April 5-7, 2013
Join us in recognizing innovation, integration, and implementation at the 2013 NIATx Summit and SAAS National Conference in San Diego, July 14-16!
Join us in sunny San Diego for the 2013 NIATx Summit and SAAS National Conference!
The West End Clinic (WEC) Outpatient Addiction Services at the Massachusetts General Hospital participated in NIATx 200, a randomized controlled trial that studied the effectiveness of process improvement in addiction treatment.
As a research analyst for the County of Los Angeles Public Health Department’s Substance Abuse Prevention Control, Mandi Bane does research and program design and implementation. The best part of her job? “The end goal of helping people get into treatment and recovery services,” says Mandi.
Like many states, Florida shows how improvement efforts in one or two organizations sparked the spread and diffusion of the NIATx model across the state.
In Wisconsin, the STAR-SI project was so well received that the state Department of Health Services has funded it continuously since 2010.
ATTC report offers a unique picture of the SUD workforce.
Free webinar on hospital-treatment provider collaboration
How? Submit an application for the 2013 iAward!
If getting ready for healthcare reform is on your list of New Year’s resolutions for 2013, BHBusiness: Mastering Essential Business Operations will help you stick with your goal.
NIATx designed this yearlong learning collaborative to help providers develop business skills they’ll need to adapt to the changes anticipated with full implementation of health reform in 2014.
The Substance Abuse and Mental Health Services Administration’s Center for Substance Abuse Treatment has awarded NIATx a five-year grant to serve as the ATTC Network Coordinating Office in partnership with the University of Missouri-Kansas City (UMKC).
Join NIATx and SAAS for another great conference: Innovation, Integration, and Implementation.
Thanks to all who posted, liked, and shared on the NIATx and Signal BHN Recovery Month Facebook Contest page!
Looking at data in a new way is helping Volunteer Behavioral Health Care System in Tennessee improve continuation system-wide.
This month marks the anniversary of the Wellstone and Domenici Mental Health Parity and Addiction Equity Act (MHPAEA) Mental, signed into law on October 3, 2008. Behavioral health care providers welcomed this legislation. Group health plans that cover mental illness and substance use disorders must now provide those benefits at the same level as medical and surgical benefits.
in 2012, Horizon Health Services was recognized by Best Companies to Work For New York—for the fourth year in a row.
During National Recovery Month (September 2012), NIATx and Signal Behavioral Health Network of Colorado salute the treatment providers across the country who promote the message that treatment works and recovery is possible.
The Vermont Agency of Human Services sent seven staff members to a NIATx Change Leader Academy in 2010.
One NIATx tool that CAP has come to rely on is the Nominal Group Technique. NIATx change teams use this tool to promote group participation in decision-making.
High Point's MBHP clients tend to have complicated case management, social service, and care coordination needs. The variety of challenges they face affect their ability to complete substance abuse treatment successfully, leading to high readmission rates to inpatient programs.
Opioid addiction has become a public health crisis in Ohio, where deaths due to accidental opioid overdoses has increased by 304 percent in the last decade. NIATx has recieved a five-year grant from NIDA to study the impact of payer and provider strategies on implementing buprenorphine in Ohio.
The Adanta Group in Kentucky used the NIATx approach to examine its processes and meet increased expenses. The result: improved services and extra revenue for salary increases.
Partnering on change projects with other organizations that serve the same population, Kentucky River Community Care is taking NIATx to the next level.
Prevention program in Youngstown, Ohio, uses the NIATx approach to empower staff and improve programming
2012 SAAS National Conference and NIATx Summit workshop shares ways to reduce readmissions to high-cost services
We live in an exciting time for substance abuse and mental health treatment services. The changes underway offer great opportunities, but organizations need to rethink all aspects of how they do business to thrive in a rapidly changing environment.
Wondering what to do first to get ready for healthcare reform? Take the NIATx Health Reform Readiness Index.
This year's conference is just a few short weeks away, and we're very excited about our lineup of speakers, workshops, and networking events.
Nineteen of the 20 provider organizations that participated in the NIATx Opioid Treatment Provider Process Improvement Learning Collaborative, Cohort II, convened at the 2012 AATOD National Conference in Las Vegas, April 22.
Providers in the NIATx Fee-for-Service Learning Collaborative are learning to create and improve their billing systems and negotiate contracts with third-party payers.
NIATx has received a grant from NIDA for the project "To Test a Payer/Treatment Agency Intervention to Increase Use of Buprenorphine".
Thirty-one organizations representing 16 states are participating in the NIATx Partnering with New Payers Initiative.
Angie Maldonado, Program Director for Adolescent Outpatient Services at the Center for Drug-free Living in Orlando attended the very first NIATx Change Leader Academy in March 2006. "The academy was a real eye-opener," says Angie.
Join us in New Orleans June 19-22 for this year’s SAAS National Conference and NIATx Summit.
In February 2012, NIATx kicks off a five-month technical assistance project that will work to improve collaboration between community-based primary care and behavioral health in Wisconsin.
Twenty providers from 12 states are participating in the second round of the NIATx Opioid Treatment Provider Process Improvement Learning Collaborative. The promising practices that emerged from the first round are helping this group of providers reduce time to first medication dose and increase retention in treatment.
The Ohio Department of Alcohol and Drug Addiction Services (ODADAS) provides statewide leadership for alcohol and other drug addiction prevention and treatment.
In our latest publication, The NIATx Model: Process Improvement for Behavioral Health, Dave Gustafson teams with Kim Johnson to offer an overview of the easy-to-implement approach to improving your services and your organization’s bottom line—at the same time.
The success of the NIATx model in substance abuse and mental health treatment settings sparked an increase in projects in other human services areas in 2011: aging, criminal justice, HIV/AIDS, and programs for pregnant and parenting women. NIATx also introduced process improvement to several state agencies in our home state of Wisconsin.
Vincent J. had the choice between incarceration or substance abuse treatment offered by the Ayer Concord Drug Court Program (ACDCP). He chose treatment. Today, after completing the program, Vincent says, he’s “in a better place in my life than I have been for the past 32 years.” He recently began a new full-time peer support position at Advocates, Inc., —the treatment agency that provides the clinical services of the ACDCP.
Drug courts offer substance abuse treatment to addicted offenders as an alternative to incarceration. A walk-through exercise helped this drug court program identify simple changes to reducing waiting time and increase admissions.
NIATx is working with its partner initiative, the Comprehensive Health Enhancement Support System (CHESS©) to help addiction treatment organizations adopt and implement health information technology.
Organizations from across the country have been selected to participate in the NIATx Business Practices for the Future Learning Collaborative, Cohort II.
CSAT, through a contract with JBS International, Inc., is looking for information to assess the spread and diffusion of NIATx beyond formally sponsored and funded NIATx projects.
In the first round of NIATx-SI: Business Practices for the Future, Fee-for-Service, treatment providers from around the country worked on one of three aims: to create a billing system, improve an existing billing system, or increase contracts with third-party payers. Check out the new Promising Practices that share lessons they learned over the course of the one-year project.
In a new NIATx project, the Medication Research Partnership, 12 addiction treatment centers in Pennsylvania and Aetna Behavioral Health will use the AR systems change model to increase the number of patients receiving medication-assisted treatment for alcohol or opioid dependence.
NIATx researchers share their study results in several recently-published articles.
NIATx staff presented on October 4 at the Addiction Health Services Research Conference 2011: Service Integration: From Client to Organization to Funding Agencies held at George Mason University in Fairfax, VA.
The NIATx-SI Business Practices for the Future Learning Collaborative held a close-out session at the 2011 NIATx Summit/SAAS Annual Conference in Boston.
Evidence-based practices and how to implement them is a priority for many substance abuse treatment organizations. To help with this priority, NIATx has launched a new project, the NIDA-funded Building a Sustainable National Infrastructure for Research and Dissemination of Improved Behavioral Treatment Practices.
Read how this organization used rapid-cycle testing to reduce waiting time.
Dr. Jay Ford, NIATx Director of Research, has been selected to serve as a member of the Management Engineering/Process Improvement Committee of the Healthcare Information and Management Systems Society (HIMSS).
NIATx has launched an initiative to help substance abuse treatment providers gain research skills and knowledge and adopt evidence-based practices. With funding from NIDA, this project, titled Building a Sustainable National Infrastructure for Research and Dissemination of Improved Behavioral Health Treatment Practices will create an Internet-based network for research on and the spread of the practices that science has proven to be most effective in treating people with substance use disorders.
Congratulations to this year's winners!
Haynes, Assistant Director of the New York City Health and Hospitals Corporation (HHC) attended the 2011 NIATx Summit/SAAS National Conference as a 2011 iAWARD Winner. HHC’s entry, the 2010 Blue Book, won an iAWARD in the Management Category.
Visit the Publications page on the NIATx website to view the complete list of articles published in peer-reviewed journals in 2011.
Gail Raney serves as Assistant Director/CQI Coordinator for the Prairie Center, a substance abuse treatment center with three sites serving 5,000 people each year in central Illinois.
This year’s NIATx Summit and SAAS National Conference offers a place for CEOs, executive directors, and agency leaders to share their revolutionary strategies at special sessions called CEO Roundtable Sessions.
Or play the spoons, bring your star power to National Advocacy Campaign Open Mic Night and Fundraising Event at the NIATx Summit/SAAS Annual Conference in Boston, Tuesday, July 12, from 6–9 p.m.
Screening, brief intervention, and referral to treatment (SBIRT) is an ideal service for Federally Qualified Health Centers (FQHCs). SBIRT improves people’s lives, reduces healthcare costs, and generates positive impacts for families and communities.
This year’s NIATx Summit and SAAS national conference marks the official end of the ACTION Campaign, and we’ve planned something unique to celebrate everything you’ve done to help make it a success.
Create a storyboard at the NIATx Summit and SAAS National Conference, and you could win an award! We’re providing the space and the materials. All you need to bring is your success story and your creativity.
MECCA Services was among the first organizations to adopt the NIATx model, as a grantee in the Paths to Recovery Program. Since then, process improvement has become part of MECCA’s culture. The agency participated in the NIATx-SI Business Practices for the Future Learning Collaborative, which focused on working with third-party payers.
The NIATx ACTION Campaign II launched at the 2009 NIATx Summit/SAAS National Conference in Tucson, July 29–August 1, 2009. With the Campaign coming to a close at the end of June, we like to share a few ACTION Campaign Fun Facts with you!
NIATx may be coming to where you are! NIATx researchers will be presenting at a variety of conferences in the coming months. Members of our educational services team will also be presenting at NIATx Change Leader Academies.
The National Council for Community Behavioral Healthcare, the National Association of Community Health Centers, NIATx, and the State Associations of Addiction Services (SAAS) have come together with SAMHSA funding to form the Business Operations for Behavioral Health Collaborative. Its mission is to provide cross-cutting, high quality training, educational opportunities, and resources for service providers to implement efficient and cost effective business solutions.
As a grantee for two NIATx initiatives, the state of Florida became a laboratory for rapid-cycle process improvement. Florida participated in the CSAT-funded Strengthening Treatment Access and Retention-State Implementation (STAR-SI) and the Robert Wood Johnson Foundation-funded Advancing Recovery: State and Provider Partnerships for Quality Addiction Care (2006–2010). Both initiatives applied NIATx techniques to achieve project goals.
Fayette Companies earns the majority of its revenue from state contracts, but has also been contracting with third-party payers for over 20 years.
Funded by SAMHSA, the mission of this collaborative is to provide cross-cutting, high quality training, educational opportunities, and resources for service providers to implement efficient and cost effective business solutions.
Help us celebrate everything you've done to make the ACTION Campaign a success.
Palladia/Project Samaritan partnership yields valuable lessons
In October 2010, NIATx and the National Association of Community Health Centers (NACHC) launched a learning collaborative focused on helping Federally Qualified Health Centers (FQHCs) integrate substance abuse and primary care.
Behavioral Health and Recovery Services (BHRS) is the county agency that provides substance abuse treatment and mental health services for children and adults in San Mateo County, California. BHRS is one of several payers participating in the NIATX Business Practices for the Future Learning Collaborative.
Smartphones make phone calls, play music, take pictures, and keep track of your appointments. Now, researchers at the University of Wisconsin–Madison are investigating ways smartphone applications can help people deal with a chronic illness like addiction.
Ninety practitioners attended a February 5 training to prescribe buprenorphine in an office-based setting. The training took place in San Juan, Puerto Rico, and was organized by the Caribbean Basin & Hispanic Addiction Technology Transfer Center (CBHATTC) of the Universidad Central del Caribe.
Spectrum Programs, Inc. (SPI) and Miami Behavioral Health Center provide community mental health, substance abuse treatment, and prevention services throughout Miami-Dade and Broward Counties.
Happy New Year! We hope that 2011 is off to a good start for you and your organization. As you make your resolutions for this year, please be sure to add “Join ACTION Campaign webinars” to your list.
For Ron Gowins, Substance Use Disorders Services Team Leader at Denver Health, Behavioral Health Services, attending the NIATx Change Leader Academy in April 2010 was truly a valuable experience.
In February 2010, NIATx and representatives from the Wisconsin Division of Mental Health and Substance Abuse Services (DMHSAS) launched the Wisconsin Mental Health Collaborative. The main goal of the collaborative was to reduce unnecessary/inappropriate admissions and readmissions to inpatient facilities among the state’s persistent and severely mentally ill.
The Open Society Foundation has awarded NIATx a two-year $400,000 grant to prepare the addiction field for changes expected due to health care reform, parity legislation, state budget shortfalls, and the increased focus on performance accountability.
The NIATx Opioid Treatment Provider (OTP) Process Improvement Learning Collaborative concluded at the 2010 AATOD conference. Seventeen of 20 organizations that completed the project shared their success stories at a preconference workshop on October 24.
The National Association of Community Health Centers (NACHC) and NIATx are partnering on a learning collaborative to give community health centers and their substance abuse treatment organization partners the tools and technical assistance they need to integrate substance abuse treatment services into their operations.
Nearly 30 leaders from state and county governments or provider associations, representing 15 states, met in Madison on October 20 and 21 for the NIATx-SI Business Practices for the Future: Fee-for-Service launch.
The NIATx Process Mapping project studied the flow of data in eight substance abuse treatment agencies for three processes: admission, discharge, and transfer between levels of care.
Con una nutrida asistencia, se celebró la sesión inicial del Segundo Ciclo de Capacitación a Organizaciones de base comunitaria de la Región Centro-Oriental de Puerto Rico en Caguas, Puerto Rico.
NIATx training for the second cycle of community-based organizations from the East Central region of Puerto Rico attracted a full house on September 30 in Caguas, Puerto Rico.
NIATx has been awarded a $400,000 NIDA grant that will focus on engaging the NIATx network of more than 2500 providers in community-based participatory research.
The NIATx-SI Business Practices for the Future Learning Collaborative is ready to launch with a kick-off meeting in October.
The NIATx-SI Business Practices for the Future Learning Collaborative is ready to launch with a kick-off meeting in October. The six conveners selected include:
Participants in the NIATx Opioid Treatment Program will be holding their closeout session at this year's AATOD National Conference held October 23-27 in Chicago. Participants will share their results from applying NIATx process improvement methods in their agencies.
The 2010 SAAS Conference/NIATx Summit attracted more than 700 attendees from all 50 states and Puerto Rico, setting a new attendance record.
The NIATx Puerto Rico participant Corporation SANOS in Caguas learned a surprising lesson in its recorrido (walk-through): lack of a sign identifying the agency was a barrier for new clients.
The Business Practices for the Future Learning Collaborative will give providers the tools and technical assistance needed to build their business systems and fully participate in third-party billing.
Dennis Grantham, Senior Editor with Behavioral Healthcare, posted an article summarizing the Federal Leadership Panel at this year's NIATx Summit.
Thanks to all who completed our ACTION Campaign II survey. And congratulations to all the winners of our survey contest.
Enter the ACTION Campaign II Promising Practices Story Contest, and you could win an all-expense paid trip to the 2010 SAAS National Conference/NIATx Summit.
Find out about the ACTION Campaign II promising practices for February, new team members, and a chance to win one of five free registrations to the 2010 SAAS National Conference/NIATx Summit.
The New York State Office of Alcoholism and Substance Abuse Services (OASAS) has a vision to provide "welcoming, affordable and easy access to person-centered addiction services for all." To help make that vision become reality, OASAS launched their new 100 Walkthroughs in 100 Days Campaign on December 1, 2009.
El Modelo de NIATx de Mejora de Proceso expande no solamente a otras áreas de la salud de comportamiento—más en particular, la salud mental—pero también a otro idioma y otra cultura en Puerto Rico.
The NIATx model of process improvement is expanding not only to other areas of behavioral health—most notably, mental health—but also to another language and culture in Puerto Rico.
Five multi-county ACTION Campaign/NIATx Learning Collaboratives have been established in California as part of the “Adopting Changes in Addiction Treatment” project.
2009 has been an exciting year for NIATx, marking the conclusion of several innovative programs and the beginning of new ones.
In an effort to promote the use of process improvement practices by its members, ASAP Texas has launched a learning collaborative to share ideas and success stories through monthly conference calls and membership meetings.
The response to the NIATx Accelerating Reform Initiative Request for Proposals exceeded our expectations, attracting many high quality submissions from across the country.
ACTION Campaign II seems to have hit a nerve. The number of providers participating in our calls has more than doubled to over 100 on every call. Because of the growth we have made some changes in the format.
The Massachusetts NIATx 200 participants gathered on October 16, 2009 to both celebrate their success in the project and to continue to learning about process improvement. More than 50 people from some 20 treatment provider sites attended the daylong event held at the Beechwood Inn in Worcester.
Above the Water House (ATWH) in Flint, Michigan recently celebrated five years of providing a sober living environment to more than 100 women. Virlyn Allen-Poe directs the ATWH. New to the ACTION Campaign II, Virlyn is interested in connecting with others who work to help women start the path to long-term recovery.
Our second national campaign is off to an amazing start! Participation in our twice-monthly webinars increases with each presentation, and we're glad that the Campaign is reaching so many more organizations.
CPC Behavioral Healthcare is one of the largest mental health agencies in Monmouth County, New Jersey, serving over 6,000 children, families and adults. Joining the ACTION Campaign has led CPC to adopt changes which increased admissions and decreased no-shows.
Assessment & Treatment Alternatives (ATA) is a non-profit forensic mental health clinic based in Philadelphia, Pennsylvania. Implementing NIATx recommended changes not only resulted in improved show rates but has led to an estimated increase in annual revenue in excess of $100,000.
Read how Adam Brickner, CEO of the Phoenix Center in Greenville, South Carolina, applied what he learned from attending the NIATx Business Case Community of Commitment.
Dave Gustafson, Director of NIATx, invites you to join ACTION Campaign II, Financial Strength in a Changing World.
The Provider Toolkit offers new tools and more than 60 promising practices.
NIATx is pleased to announce a new, cost-effective training offering! Learn leadership skills, tips and tricks from leadership expert Chris Hinrichs of the University of Wisconsin-Madison Department of Executive Education.
The Adopting Changes to Improve Outcomes Now (ACTION) Campaign has successfully met its goal to enroll 1000 substance abuse treatment providers, announced Campaign Director Kim Johnson.
The Robert Wood Johnson Foundation (RWJF) has awarded $2.2 million in grants to six state-provider partnerships through Advancing Recovery: State/Provider Partnerships for Quality Addiction Care, the foundation's initiative to improve the quality of alcohol and drug addiction treatment in the United States by promoting the use of evidence-based practices.
In the four short months since its launch in October 2007, the University of Wisconsin-Madison-based ACTION Campaign to combat substance abuse has already met its initial goal to enlist 500 agencies nationwide.
The ACTION Campaign is short for Adopting Changes To Improve Outcomes Now — promotes the national adoption of proven practices for enhancing client access to care and their overall engagement in treatment. The campaign focuses on the adoption of one of three goals:
On April 23-25, 2007, the Network for the Improvement of Addiction Treatment (NIATx) will host the first annual NIATx Summit in San Antonio, Texas. Addiction treatment providers, payers, policymakers, and clinicians will come together to celebrate recent successes in treatment access and retention, unveil a national campaign, and learn cutting-edge practices to improve the quality of treatment service.
A new $11 million initiative of the Robert Wood Johnson Foundation is working to improve treatment systems for addiction recovery patients. Co-directed by Research Professor David Gustafson, Advancing Recovery: State and Provider Partnerships for Quality Addiction Care seeks to implement evidence-based practices in addiction treatment through partnerships between state agencies and treatment providers around the country.
Advancing Recovery Partnerships working to improve addiction treatment success rates.
The Robert Wood Johnson Foundation (RWJF) has selected six state-provider partnerships to improve the quality of alcohol and drug addiction treatment in the United States. The grant funding is provided through the Foundation's Advancing Recovery: State/Provider Partnerships for Quality Addiction Care national initiative, which seeks to promote the use of evidence-based clinical practices through innovative partnerships between substance abuse treatment provider organizations that deliver care and single state agencies.
The Substance Abuse and Mental Health Services Administration (SAMHSA) today announced the award of seven cooperative agreements totaling $6.7 million over 3 years under the Strengthening Treatment Access and Retention – State Implementation (STAR-SI) program to help states identify and implement methods to enhance individual access to and retention in community-based outpatient substance abuse treatment programs. The grants were announced during the presentation by H. Westley Clark, M.D., J.D., M.P.H., Director of SAMHSA’s Center for Substance Abuse Treatment, during the National Association of Alcohol and Drug Abuse Counselors (NAADAC) Annual Conference in Burbank, California.
David Gustafson, director of the Network for the Improvement of Addiction Treatment (NIATx), will present on connections between addiction and mental health at the 21st Annual Rosalynn Carter Symposium on Mental Health Policy on Nov. 3 in Atlanta.
Dr. David Gustafson, director of the Network for the Improvement of Addiction Treatment (NIATx), will present on connections between addiction and mental health at the 21st Annual Rosalynn Carter Symposium on Mental Health Policy in Atlanta on November 3, 2005.
MECCA Services announced today that the organization has been selected as one of 13 new treatment sites to join Paths to Recovery, a national program of The Robert Wood Johnson Foundation (RWJF). Paths to Recovery is part of the Network for the Improvement of Addiction Treatment (NIATx), a unique learning collaborative designed to improve access and retention in addiction treatment.
Stanley Street Treatment and Resources, Inc. (SSTAR) announced today that the nonprofit health care and social service agency has been selected with 12 other treatment sites to participate in a project of The Robert Wood Johnson Foundation through its Paths to Recovery national program. The project is part a unique learning collaborative designed to improve access and retention in substance abuse treatment.
Paths to Recovery, a national program of The Robert Wood Johnson Foundation (RWJF) recently announced that 13 community-based addiction treatment organizations have received funding to participate in a unique "learning collaborative" to improve access to and retention in addiction treatment.
Cornerstone Counseling Center has been selected along with 12 other treatment sites throughout the United States to participate in a national program of The Robert Wood Johnson Foundation.
Palladia, Inc., one of New York City's largest and most innovative human service agencies with 26 programs and over 500 employees, has been selected to participate in Paths to Recovery, a national program of The Robert Wood Johnson Foundation (RWJF).
Paths to Recovery, a national program of The Robert Wood Johnson Foundation (RWJF) announced today that 13 community-based addiction treatment organizations have received funding to participate in a unique "learning collaborative" to improve access to and retention in addiction treatment.
Southwest Florida Addiction Services (SWFAS) has been selected along with 12 other treatment sites throughout the United States to participate in a national program of The Robert Wood Johnson Foundation.
Gateway to Prevention and Recovery, a not-for-profit addiction recovery program in Shawnee which offers outpatient and intensive outpatient treatment services in Pottawatomie and surrounding counties, has received a grant from The Robert Wood Johnson Foundation (RWJF) through its Paths to Recovery national program.
Vanguard Services Unlimited has been awarded a prestigious grant from the U.S. Department of Health and Human Services (HHS) for a three-year initiative called Vanguard Initiative for Process Access and Retention.
The Center for Drug-Free Living, Inc. was awarded $3,343,000 in Federal grant funds to develop six new programs.
Department of Health and Human Services Secretary Tommy G. Thompson has announced that Sinnissippi Centers will be part of the Strengthening Access and Retention (STAR) Program, a three year treatment initiative through the Substance Abuse and Mental Health Services Administration (SAMHSA).
The Axis I Center of Barnwell has been chosen as one of 10 substance abuse treatment sites in the nation - and the only Southeastern program - to participate in Paths to Recovery, a national program of The Robert Wood Johnson Foundation.
Brandywine Counseling, Inc. (BCI) has been awarded a grant from The Robert Wood Johnson Foundation through its Paths to Recovery national initiative, which is designed to improve the process of care in substance abuse treatment programs.
Paths to Recovery, a national program of The Robert Wood Johnson Foundation (RWJF) announced today that Kentucky River Community Care, Inc. (KRCC) is one of 10 substance abuse treatment sites selected to receive funding and participate in a unique learning collaborative which will address organizational barriers to substance abuse treatment.
Department of Health and Human Services Secretary Tommy G. Thompson today announced 13 cooperative agreements totaling $7.7 million over 3 years to improve client access to substance abuse treatment and retention in treatment. The awards are designed to help implement effective clinical and administrative practices that will encourage people to seek addiction treatment and remain in the full course of treatment.
Jackie Nitschke Center has been chosen as one of ten substance abuse treatment sites to participate in a national program of The Robert Wood Johnson Foundation. The project, called Paths To Recovery, is a unique learning collaborative which will address the organizational barriers to substance abuse treatment.
Gosnold, Inc., the Cape's largest provider of substance abuse and mental health treatment, announced today that the organization has been selected to participate with nine other treatment sites in a national program of The Robert Wood Johnson Foundation.
St. Christopher's Inn, a not-for-profit substance abuse treatment clinic and one of the nation's longest running men's shelters, has been named a national team member of The Robert Wood Johnson Foundation's (RWJF) Paths to Recovery Learning Collaborative. Out of the 334 substance abuse sites that submitted proposals, only ten organizations from around the country were selected to participate in this unique learning collaborative to address the organizational barriers to substance abuse treatment.
The Acadia Hospital has been chosen as one of 10 substance abuse treatment sites to participate in a national program of the Robert Wood Johnson Foundation. The project, called Paths to Recovery, is a unique learning collaborative which will address the organizational barriers to substance abuse treatment.
Paths to Recovery, a national program of The Robert Wood Johnson Foundation (RWJF) announced today that 10 substance abuse treatment sites have been selected to receive funding as they participate in a unique learning collaborative which will address the organizational barriers to substance abuse treatment.
Perinatal Treatment Services (PTS), a residential treatment program that helps pregnant and parenting women overcome chemical dependency and learn better parenting skills, announced today that it was awarded a $208,000 grant from The Robert Wood Johnson Foundation.
Now in its fifth round, the Wisconsin Mental Health Learning Collaborative is working to improve services for people in the state’s public mental health systems.