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Training/Events > Change Leader Academy

NIATx Change Leader Academy

Learn to create, sustain and facilitate successful change teams.

Check back for information on the date and location of the next NIATx Change Leader Academy.

Who should attend?

Whether you are a beginner or have some experience in process improvement, the CLA will equip you to lead change projects and teams within your organization.

Overall Objectives of the CLA are to:

  • Learn strategies to achieve and sustain your project Aims, NIATx principles, and desired change projects
  • Better understand the role of process improvement in enhancing agency service to customers
  • Learn techniques to reduce staff resistance to change
  • Gain skills in developing and conducting change projects
  • Learn how to tie change projects to an organization’s business status
  • Learn how to create, initiate, sustain and facilitate change teams
  • Learn how to effectively tell the story of agency process improvements to gain engagement of agency personnel, customers, and other stakeholders.

Change Leader Resources:

Tools and practices covered in the CLA are:

  • Walk-through completed with your team, prior to attending the workshop
  • Flowcharting
  • Nominal Group Technique
  • Plan-Do-Study-Act (PDSA)
  • Defining Aims & Measures
  • Business Case
  • Creating, Facilitating & Leading Change Teams
  • Telling Your story using the 5X5
  • Sustaining the gains

What do you get?

Attendees will be eligible to receive up to 12 CEHs for completion of the two-day workshop.

The academy consists of a two-day, on-site workshop for knowledge and skill development, led by a NIATx training team. Using a "Learn-Do-Share" approach, attendees will cover a variety of topics, including: Walk-throughs, Nominal Group Technique, Flowcharting, and the Plan, Do, Study, Act (PDSA) Cycle, designing change projects, measuring outcomes and more.

Following the workshop, participants will have access to phone and e-mail support as they work on their change projects in their own agencies over the course of the six month program. Prior to certification as a NIATx Change Leader, participants will complete a change project and achieve a modest improvement goal for their agency with support from their agency change team and the NIATx training team.


For all inquiries regarding the open enrollment Change Leader Academy or to host a custom NIATx Change Leader Academy in your region, please contact Maureen Fitzgerald at 608-890-0937, or email